Overview
Asymmetrica provides AI-powered productivity and document workflows through Telegram, the Ananta mini-app, and connected web services. This Privacy Policy explains what information we process, why we process it, and how we use it to deliver and improve the service.
Scope
This policy applies to the Asymmetrica website, the Ananta Telegram experience, the web mini-app, payment flows, and connected service infrastructure used to fulfill your requests.
Information we process
Depending on how you use Ananta, we may process:
- Conversation data such as messages, commands, and workflow context.
- Files you send such as PDFs, images, office documents, and voice notes.
- Account and identity signals needed to maintain continuity across Telegram and the mini-app.
- Payment events and payment references required to provision credits and prevent duplicate processing.
- Operational diagnostics required for debugging, fraud prevention, reliability checks, and founder/operator support.
Why we process this information
- To answer questions and carry out requested workflows.
- To generate, transform, or analyze documents you explicitly ask us to process.
- To maintain session continuity and make the product usable over time.
- To provision purchased credits and detect duplicate payment callbacks or delivery failures.
- To improve reliability, observability, and security of the service.
Third-party processors
To provide requested functionality, Asymmetrica may rely on third-party services such as payment processors, OCR providers, document conversion services, search providers, storage systems, and messaging infrastructure. These providers only receive the information needed for the requested operation.
Files and generated outputs
Files you upload may be stored in the system workspace while Ananta processes them and while your conversation context remains active. Generated outputs such as PDFs, OCR artifacts, or structured drafts may also be stored so they can be delivered back to you or reopened in the mini-app.
Payments
Payments are processed through external providers such as Razorpay and, where applicable, Telegram Stars. We do not store full card details. We do store payment references, event identifiers, and related metadata needed to confirm successful purchases, prevent duplicate provisioning, and support debugging.
Diagnostics and safe-display operator tools
Asymmetrica includes founder/operator diagnostics for reliability and support. These tools are protected and designed to use safe-display redaction so that chat identifiers, paths, and hashes are masked where practical.
Data sharing
We may use third-party services required to deliver requested functionality, such as OCR, document conversion, storage, web search, or payment processing. We do not sell your personal information.
Retention
We retain information only as long as needed to provide the service, maintain continuity, handle support and operational issues, and meet legal or financial record-keeping obligations.
Security
We take reasonable technical and operational steps to protect service data, but no online system can guarantee absolute security. You should avoid sending information you would not want processed through online software systems unless it is necessary for the task you are asking us to perform.
Your choices
You can choose what files and messages to send. If you need a data-related support request handled, contact us directly at sarat@asymmetrica.ai.
Policy changes
We may update this policy as the product evolves. When we do, we will update the date on this page.